Cultural sensitivity results in employee retention

"What is required goes beyond mere tolerance or sympathy or sensitivity - emotions which can often be willed into existence by a generous soul. True cultural sensitivity is something far more rigorous, and even more intellectual than that. It implies a readiness to study and to learn across cultural barriers, an ability to see others as they see themselves."

H.H. the Aga Khan, Meeting of the International Baccalaureate

Atlanta, USA, April 2008